A life spent making mistakes is not only more honorable, but more useful than a life spent doing nothing.
As I write this, our recent stock performance has been positive, but we constantly remind ourselves of an important point – as I frequently quote famed investor Benjamin Graham in our employee all-hands meetings – “In the short run, the market is a voting machine but in the long run, it is a weighing machine.” We don’t celebrate a 10% increase in the stock price like we celebrate excellent customer experience. We aren’t 10% smarter when that happens and conversely aren’t 10% dumber when the stock goes the other way. We want to be weighed, and we’re always working to build a heavier company.
People convince themselves that their high school and college years were the best time of their lives because all they’ve done since then is eat, work, pay bills and sleep.
I am not willing to have those years be the best of my life. I aim to do so much more.